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Sample answer:

My greatest strength is my ability to problem-solve. I am a self-motivated individual who works well independently. This year, my department was short-staffed, and several additional projects were handed off to me. Many of these projects were incomplete or missing information that would have been provided by employees who were no longer there. I had to fill in the blanks myself by searching through company policies and documents, doing my own research, and even contacting former employees when appropriate and necessary. After I was able to retrieve or locate any missing items, I completed the projects on time: 100% of these projects which would have been dropped or pushed back were completed on time.

My greatest weakness is my communication with other people. Last year, I was tasked to work on a joint assignment in my department to prepare a presentation for senior management. As we were a small team composed of capable individuals, I assumed that once all tasks for the presentation had been divided up and decided, I could trust my teammates to get their part finished and vice versa. Because I was not used to checking in with a team, my teammates, after not hearing from me and not knowing what progress I had made, created contingency plans and repeated work I had already finished. When I met with my team in person to review the presentation before the deadline, I realized my lack of communication had caused extra work for the team. I apologized and provided them with a thorough update on my progress. Now, I make sure to leave myself reminders to regularly check in and communicate with my team members on any shared project.

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