Before we go into the details, it is important to note that we can only guarantee what we can control and it's only coaching you on your application documents, CASPer and interview performance. We do not have any control over your reference letters, school selection, grades, UCAT, and when you submit your applications. That's why we expect that you have decent UCAT and grades (not perfect) as indicated below and also that you are invited to at least one interview because interview invitation is dependant on all of these factors some of which are outside of our control. As outlined below we also expect that you strictly adhere to the instructions of our experts. If you do not meet the criteria below, you can still take advantage of the Titanium and Platinum programs and most students choose these programs because of their comprehensive nature rather than the details of the guarantee below. Nevertheless here are the details:
Purchased after Jan 24, 2022:
The following only applies to Platinum and Titanium programs and cannot be combined with the Free Acceptance challenge or the free repeat guarantees.
If you have won the challenge or used the free repeat, you cannot claim this money back guarantee.
Yes, we understand that this is not necessary given the free repeat and the Free Acceptance challenge guarantees. But we want to show you that we're that serious about helping you and we've made sure that our priorities are aligned which is help you succeed. If you win, we win.
To be eligible for the money back guarantee, you must purchase the Platinum or the Titanium application review schools.package, be invited to at least one interview and strictly follow the instructions of our experts and application instructions indicated by each school. Of course you should also meet all coursework requirements for your chosen
Additional eligibility criteria:
- Achieve excellent UCAT (UKCAT) scores ( you must have scored in the 90th percentile for each category on the UCAT in your most recent attempt), you must have grades equal or above the average accepted admission test scores as indicated in the admissions statistics for that specific school, while taking a full course load each year. Average accepted GPA/admissions test scores are the mean scores for the admitted class for that specific school/program calculated based on the previous admissions cycles official statistics. (If such data is not available for a specific program/university, you must score at least 90% overall average for each year of study or equivalent in letter grade or similar grading system.)
- Must enroll in the Titanium and Platinum application review program and begin your program at least 4 weeks before application deadlines if none of the chosen schools use a rolling admissions process or if any of the chosen schools use a rolling admissions process, at least 4 weeks before optimal time of application submission. The optimal time of application submission for rolling admissions is within 4 weeks of when application submission is opened for submission each year.
- If your program requires an interview, you must complete your interview prep video course (if applicable) and attend your first interview prep session at least 4 weeks before the date of your first interview.
- Strictly follow and adhere to the instructions of our experts.
- Be invited to at least one interview (if interviews are a mandatory part of admissions criteria for any of the chosen schools).
- Must have excellent communication skills in English as assessed by our consultants.
- Note you will be expected to continue your preparation until our experts indicate that you are 100% ready at each stage.
- The total number, duration, timing and frequency of your preparation sessions are at the discretion of our expert advice or you will be disqualified.
- If you or your parent/guardian modify the training in any way, you will be disqualified.
Our promise to you is simple. If you have followed everything above and don’t get accepted into any medical school, you will have 5 days from the time of admissions notice from all schools to claim your money-back guarantee. If we receive your formal request within 5 days of admissions results and you meet all the criteria indicated, we will refund your initial purchase price (excluding any taxes, administration fee and cost of material, if applicable) OR, you'll have the option to repeat the program free of charge. Please note that we reserve the right to request access to all submitted application material, official transcripts, official standardized test scores, and official notice of assessment from all admissions offices, and request to have a conversation with you to make sure that all of our instructions were followed before issuing any refunds. This is to make sure you understand that coaching works only if you listen to your coach.
Purchased before Jan 24, 2022:
To be eligible for the money back guarantee, you must purchase the Titanium or Platinum application review package (unlimited interviews), must be officially invited to at least one interview, achieve excellent UCAT (UKCAT) scores ( you must have scored in the 90th percentile for each category on the UCAT in your most recent attempt), you must have grades equal or above the average accepted admission test scores as indicated in the admissions statistics for that specific school, while taking a full course load each year. Average accepted GPA/admissions test scores are the mean scores for the admitted class for that specific school/program calculated based on the previous admissions cycles official statistics. (If such data is not available for a specific program/university, contact us.) You must enroll in the titanium or platinum program at least several weeks in advance of your interview date and start preparing at least a minimum of 4 weeks in advance with your first prep session being 4 weeks of anticipated interviews, have excellent communication skills in English, make sure you fulfill admissions requirements of each medical school, strictly adhere to each medical school admissions instructions, and completely adhere and follow the instructions of our experts. Note you will be expected to continue your preparation until our experts indicate that you are 100% ready for your interview. This means the number of preparation sessions will vary at the discretion of our experts.
Our promise to you is simple. If you have followed everything above and don’t get accepted into any medical school, you will have 5 days from the time of admissions notice from all schools to claim your money-back guarantee. If we receive your formal request within 5 days of admissions results, we will refund 40% of your initial purchase price for platinum application review program (excluding any taxes and installment fees, if applicable) OR we will work with you during the next admissions cycle for free, based on your preference. Please note that we reserve the right to request access to all submitted application material, official transcripts, official UCAT scores, and official notice of assessment from all admissions offices, and request to have a conversation with you to make sure that all of our instructions were followed both during your training and during your actual interview, before issuing any refunds.