Acceptance of the Website Terms and Conditions of Use
These website terms and conditions constitute a legal agreement between you and BeMo Academic Consulting Inc. (“BeMo”, “we”, “our” or “us”) governing your use of the BeMo Platform. BeMo’s websites (including www.bemoacademicconsulting.com and any other website operated by BeMo) (the “Website”), related services, information and communications are collectively referred to as the “BeMo Platform”. The following terms and conditions, together with any documents and/or additional terms they expressly incorporate by reference (collectively, these “Terms and Conditions”), govern your access to and use, including any content, functionality, and services offered on or through our Website.
By visiting the Website, using the BeMo Platform, signing up for any of our services and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the Website, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms and Conditions carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.
By agreeing to these Terms and Conditions, you represent and warrant that you are the legal age of majority under applicable law, or that you are the legal age of majority under applicable law and you have given us your consent to allow any of your minor dependents to use this Website.
Modifications to the Terms and Conditions and to the Website
We reserve the right in our sole discretion to revise and update these terms and conditions from time to time. Any and all such modifications are effective immediately upon posting and apply to all access to and continued use of the Website. You agree to periodically review the terms and conditions in order to be aware of any such modifications and your continued use shall be your acceptance of these.
The information and material on this Website, and the Website, may be changed, withdrawn, or terminated at any time in our sole discretion without notice. We will not be liable if, for any reason, all or any part of the Website is restricted to users or unavailable at any time or for any period.
Disclaimer
BeMo is only an academic consulting firm. Although we strive to maximize your capacities and enhance your chances of achieving excellence in your academic and professional path-development, we cannot guarantee results and outcomes. It should be noted that all final decisions with regard to grades, applications, and/or interviews are made by external, non-affiliate parties. It is our primary objective to provide you with all the essential tools in order to give you a competitive edge, however, we cannot in any shape or form complete your applications on your behalf, write your letters/CV/autobiographical sketches, guarantee test scores, admission decisions, etc. It is the responsibility of the applicants to follow the specific instructions of their school of their choice in order to ensure the safe and timely arrival of their applications. It should be understood that academic performance is dependent upon many other variables outside the control of BeMo Academic Consulting. Additionally, BeMo, operates in an ethical manner and all data presented are obtained through publicly available sources. Importantly, note that BeMo is not affiliated with , nor endorse, any of the organizations mentioned including but not limited to universities, colleges, official test administrators or any external websites, unless otherwise it is explicitly indicated. For example, without limiting the forgoing, CASPER is an acronym for computer based assessment for sampling personal characteristics, which McMaster and Altus assert is their trademark. BeMo does not endorse nor affiliate with CASPER, McMaster or Altus and vice versa. BeMo is an independent educational firm and provider of CASPer preparation programs and practice tests only. To find out how to take the actual admissions test, contact the test administrators or your university admissions office directly.
Your Use of the Website and Account Set-Up and Security
The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Users are responsible for obtaining their own access to the Website. Users are required to ensure that all persons who access the Website through a user's internet connection are aware of these Terms and Conditions and comply with them. The Website, including content or areas of the Website, may require user registration. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Your provision of registration information and any submissions you make to the Website through any functionality such as applications, chat rooms, e-mail, message boards, personal, or interest group web pages, profiles, forums, bulletin boards, and other such functions (collectively, "Interactive Functions") constitutes your consent to all actions we take with respect to such information consistent with our Privacy Policy, found at LINK.
Any username, password, or any other piece of information chosen by you, or provided to you as part of our security procedures, must be treated as confidential, and you must not disclose it to any other person or entity. You must exercise caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. You understand and agree that should you be provided an account, your account is personal to you and you agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you logout from your account at the end of each session. You are responsible for any password misuse or any unauthorized access.
We reserve the right at any time and from time to time, to disable or terminate your account, any username, password, or other identifier, whether chosen by you or provided by us, in our sole discretion for any or no reason, including any violation of any provision of these Terms and Conditions.
You are prohibited from attempting to circumvent and from violating the security of this Website, including, without limitation: (a) accessing content and data that is not intended for you; (b) attempting to breach or breaching the security and/or authentication measures which are not authorized; (c) restricting, disrupting or disabling service to users, hosts, servers, or networks; (d) illicitly reproducing TCP/IP packet header; (e) disrupting network services and otherwise disrupting Website owner's ability to monitor the Website; (f) using any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website; (g) introducing any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; (h) attacking the Website via a denial-of-service attack, distributed denial-of-service attack, flooding, mailbombing, or crashing; and (i) otherwise attempting to interfere with the proper working of the Website.
Modifications to products or services
Prices for our products and services are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Products or Services
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
As an academic consulting firm BeMo strives to maximize your capacities and enhance your chances of achieving excellence in your academic and professional path-development. However, we cannot guarantee results and outcomes. It should be noted that all final decisions with regard to grades, applications, and/or interviews are made by external, non-affiliate parties. It is our primary objective to provide you with all the essential tools in order to give you a competitive edge, however, we cannot in any shape or form complete your applications on your behalf, write your statements/essays/letters/CV/autobiographical sketches, guarantee test scores, admission decisions, etc. It is the responsibility of applicants to follow the specific instructions of the school of their choice in order to ensure the safe and timely arrival of their applications. It should be understood that academic performance is dependent upon many other variables outside the control of BeMo. Additionally, all data presented are obtained through publicly available sources. Importantly, note that BeMo is not affiliated with, nor endorses, any of the organizations mentioned including but not limited to universities, colleges, official test administrators or any external websites, unless otherwise it is explicitly indicated. For example, without limiting the forgoing, CASPer is an acronym for computer based assessment for sampling personal characteristics, which McMaster and Altus assert is their trademark. BeMo does not endorse nor affiliate with CASPer, McMaster or Altus and vice versa. BeMo is an independent educational firm and provider of CASPer preparation programs and practice tests only. To find out how to take the actual admissions test, contact the test administrators or your university admissions office directly.
Consultations
Free initial consultations or free strategy calls
Our free initial consultations are only valid for new BeMo students and they include a phone conversation, with one of our admissions experts, of up to 15 minutes to answer any questions you may have and plan a personalized course of action. Limit of one per student.
We believe every student deserves to have expert guidance in order to present their best self. However, we do not write any part of the application for you, rather we provide comprehensive analysis reports and specific recommendations of your drafts.
Unlimited consultations
If your program includes "unlimited" consultations, we require that you strictly adhere to the instructions of our consultants to determine the frequency and number of sessions required. You acknowledge that coaching programs are not going to be effective if you do not follow our instructions including those related to frequency and total number of sessions for such programs and understand that if you are unwilling to strictly adhere to our consultants' recommendations about frequency and total number of your sessions, you may be asked to change your program to one that does not include "unlimited" consultations.
Further Terms
Please note that we reserve the right to request access to all submitted application material, official transcripts, and official notice of assessment, including, but not limited to, official interview invitations, acceptance letters, rejections letters, etc. from all admissions offices to verify that you are a current student, in cases where you have presented yourself as a current student.
All individuals who present themselves as students must use their official university email address to contact us upon request as another method of student status verification. Failure to do so may result in cancellation of your enrollment and a partial refund will be issued, excluding cancelation fees & administration costs at our sole discretion.
Individuals who are not current students may be eligible to benefit from certain BeMo services and products on a case-by-case basis at our sole discretion. If you are unsure about the availability of certain services to you, please contact us.
Recording Disclaimer: All materials and video recordings from these sessions are the sole property of BeMo Academic Consulting and may not be shared or reproduced. It is strictly prohibited for users to distribute, record, or capture screenshots of session recordings, as these actions violate our terms and conditions and may result in the revocation of program access and other consequences outlined in our policies. Please be aware that we are not responsible for the quality of these recordings, as they are automatically generated by our system and may occasionally experience issues, including potential damage or removal. Additionally, we cannot guarantee the availability of session recordings, as technical glitches, system updates, or unforeseen circumstances may affect access. Recordings, when available, are only available for one week. Your cooperation in maintaining a secure and respectful learning environment for all users is greatly appreciated, and if you have any questions or encounter issues related to session recordings, please do not hesitate to contact our support team. By accessing these materials, you agree to these terms.
Intellectual Property Rights and Ownership
You understand and agree that the Website and its entire contents, features, and functionality, including, but not limited to, all information, software, code, data text, displays, graphics, photographs, images, video, audio, music, broadcast, design, presentation, website layout, selection, and arrangement, are owned by BeMo, its licensors, or other providers of such material and are protected in all forms by intellectual property laws including without limitation, copyright, trademark, patent, trade secret, and any other proprietary rights.
BeMo is the legal owner of various trade marks, names, logos, and phrases. These include BeMo®, BeMo Academic™, BeMo Consulting™, BeMo Academic Consulting™, Platinum®, Titanium®, The Admissions Experts™, CASPer SIM®, CASPer Prep™, MMISIM™, InterviewProf®, The Vault®, MD Chance™, SJT®, Acceptance Challenge®, 4th Quartile Challenge®, 520 Challenge®, No BS Free Repeat®, Admissions Advantage®, Get In Or Your Money Back®, 515 Guarantee™, Match Guarantee™ are trademarks of BeMo Academic Consulting Inc. If you have noticed any possible trademarks infringements on the web, that are identical or confusing with BeMo's marks, please contact legal [at] bemoacademicconsulting.com.
BeMo’s name and all related names, logos, product and service names, designs, images, and slogans are trademarks of BeMo or its affiliates or licensors. You must not use such marks without the prior written permission of BeMo. Other names, logos, product and service names, designs, images, and slogans mentioned, or which appear on this Website are the trademarks of their respective owners. Use of any such property, except as expressly authorized, shall constitute an infringement or violation of the rights of the property owner and may be a violation of federal or other laws and could subject the infringer to legal action.
You may only use the Website for your personal and non-commercial use. You shall not directly or indirectly reproduce, compile for an internal database, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, in any form or medium whatsoever except:
(a) your computer and browser may temporarily store or cache copies of materials being accessed and viewed;(b) in the event social media platforms are linked to certain content on our Website, you may take such actions as our Website and such third-party social media platforms permit.
Users are not permitted to modify copies of any materials from this Website nor delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site. You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.
If you print off, copy, or download any part of our Website in breach of these Terms and Conditions, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. You have no right, title, or interest in or to the Website or to any content on the Website, and all rights not expressly granted are reserved by BeMo. Any use of the Website not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may infringe or violate copyright, trademark, and other intellectual property or other proprietary laws.
User Conduct and Restrictions:
You agree not to use or attempt to use the Website or any services provided by BeMo, whether alone, or in conjunction with other services, in any unlawful manner or a manner harmful to BeMo. You further agree not to commit any harmful or unlawful act or attempt to commit any harmful or unlawful act on or through the Website or through use of any software or hardware including, but not limited to, refraining from:
HARMFUL ACTS. Any dishonest or unethical practice; any violation of the law; infliction of harm to BeMo's reputation; hacking and other digital or physical attacks on the Website; and the violation of the rights of BeMo or any third party;
OFFENSIVE COMMUNICATIONS. Any communication sent, posted, or authorized by you, including without limitation postings on any website operated by you or a third party, or social media or blog, which are: offensive, profane, hateful, threatening, harmful, defamatory, libellous, harassing, or discriminatory to BeMo.
ABUSIVE BEHAVIOR: We have a zero tolerance for abusive behavior or language used against any BeMo employee, support staff, consultant or independent contractor.
Non-Disparagement:
Customer and customer’s representatives agree to take no action which is intended, or would reasonably be expected, to harm BeMo or its reputation or lead to unfavorable publicity to BeMo.
In the event any of the above terms are violated, BeMo reserves the right to cancel any consultation program without any refunds and seek additional legal action at its own sole discretion. Additionally, in such circumstances, the customer agrees to pay all of BeMo's legal fees in addition to his/her own legal fees.
Conditions of Use and User Submissions and Site Content Standards
As a condition of your access and use, you agree that you may use the Website only for lawful purposes and in accordance with these Terms and Conditions.
The following content standards apply to any and all content, material, and information a user submits, posts, publishes, displays, or transmits (collectively, "submit") to the Website, to other users or other persons (collectively, "User Submissions") and any and all Interactive Functions. Any and all User Submissions must comply with all applicable federal, provincial, local, and international laws, regulations, and terms of service.
Without limiting the foregoing, you warrant and agree that your use of the Website and any User Submissions shall not:
(a) In any manner violate any applicable federal, provincial, local, or international law or regulation including, without limitation, any laws regarding the export of data or software, patent, trademark, trade secret, copyright, or other intellectual property, legal rights (including the rights of publicity and privacy of others) or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and Conditions and our Privacy Policy found at this LINK.
(b) In any manner violate the terms of use of any third-party website that is linked to the Website, including but not limited to, any third-party social media website.
(c) Include or contain any material that is exploitive, obscene, harmful, threatening, abusive, harassing, hateful, defamatory, sexually explicit or pornographic, violent, inflammatory, or discriminatory based on race, sex, religion, nationality, disability, sexual orientation, or age or other such legally prohibited ground or be otherwise objectionable, such determination to be made in BeMo’s sole discretion.
(d) Involve stalking, attempting to exploit or harm any individual (including minors) in any way by exposing them to inappropriate content or otherwise or ask for personal information as prohibited under applicable laws, regulations, or code.
(e) Involve, provide, or contribute any false, inaccurate, or misleading information.
(f) Include sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with our User Submissions and Site Content Standards.
(g) Impersonate or attempt to impersonate BeMo, a BeMo employee, another user, or any other person or entity (including, without limitation, by using email addresses, or screen names associated with any of the foregoing).
(h) Transmit, or procure the sending of, any advertisements or promotions, sales, or encourage any other commercial activities, including, without limitation, any "spam", "junk mail", "chain letter", contests, sweepstakes and other sales promotions, barter, or advertising or any other similar solicitation.
(i) Encourage any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm BeMo or users of the Website or expose them to liability.
(j) Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, or alarm any other person.
(k) Promote any illegal activity, or advocate, promote, or assist any unlawful act.
(l) Give the impression that they originate from or are endorsed by us or any other person or entity, if this is not the case.
Communications with third parties:
Please note that BeMo representatives will only provide services to and communicate with the person named at the enrollment (or the official service receipt). If you would like someone else to communicate with us on your behalf, you must first send us your written and signed explicit consent. Please note that while we may communicate with a third party on your behalf, our services are not transferrable to other individuals and must be utilized by the named person on the official receipt.
User Submissions: Grant of Licence
The Website may contain Interactive Functions allowing User Submissions on or through the Website.
None of the User Submissions you submit to the Website will be subject to any confidentiality by BeMo. By providing any User Submission to the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to a world-wide, royalty free, perpetual, irrevocable, non-exclusive licence to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose and according to your account settings and/or incorporate such material into any form, medium or technology throughout the world without compensation to you. You further waive any moral rights or other rights of authorship as a condition of submitting any User Submission.
By submitting the User Submissions, you declare and warrant that you own or have the necessary rights to submit the User Submissions and have the right to grant the licence hereof to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns to the User Submissions and comply with these Terms and Conditions. You represent and warrant that all User Submissions comply with applicable laws and regulations and the User Submissions and Site Content Standards set out in these Terms and Conditions.
You understand and agree that you, not BeMo nor BeMo’s parent, subsidiaries, affiliates nor their respective directors, officers, employees, agents, service providers, contractors, licensors, suppliers, or successors, are fully responsible for any User Submissions you submit or contribute, and you are fully responsible and legally liable, including to any third party, for such content and its accuracy. We are not responsible or legally liable to any third party for the content or accuracy of any User Submissions submitted by you or any other user of the Website.
Site Monitoring and Enforcement, Suspension, and Termination
BeMo has the right, without provision of notice to:·
- Remove or refuse to post on the Website any User Submissions for any or no reason in our sole discretion.
- At all times, take such actions with respect to any User Submission deemed necessary or appropriate in our sole discretion, including, without limitation, for violating the Website and User Submissions and Site Content Standards or Terms and Conditions.
- Take appropriate legal action, including, without limitation, referral to law enforcement or regulatory authority, or notifying the harmed party of any illegal or unauthorized use of the Website. Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website.
- Terminate or suspend your access to all or part of the Website for any or no reason, including, without limitation, any violation of these Terms and Conditions.
YOU WAIVE AND HOLD HARMLESS BEMO AND ITS PARENT, SUBSIDIARIES, AFFILIATES, AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, AND SUCCESSORS FROM ANY AND ALL CLAIMS RESULTING FROM ANY ACTION TAKEN BY BEMO AND ANY OF THE FOREGOING PARTIES RELATING TO ANY, INVESTIGATIONS BY EITHER BEMO OR SUCH PARTIES OR BY LAW ENFORCEMENT AUTHORITIES.
We have no obligation, nor any responsibility to any party to monitor the Website or its use, and do not and cannot undertake to review material that you or other users submit to the Website. We cannot ensure prompt removal of objectionable material after it has been posted and we have no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party, subject to applicable laws.
No Reliance
The content on our Website is provided for general information purposes only. It is not intended to amount to advice on which you should rely. You must obtain more specific or professional advice before taking, or refraining from, any action or inaction on the basis of the content on our site.
Although we make reasonable efforts to update the information on our Website, we make no representations, warranties, or guarantees, whether express or implied, that the content on our Website is accurate, complete, or up to date. Your use of the Website is at your own risk and neither BeMo nor its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, or successors have any responsibility or liability whatsoever for your use of this Website.
This Website may include content provided by third parties, including from other users and third-party licensors. All statements and/or opinions expressed in any such third-party content, other than the content provided by BeMo, are solely the opinions and the responsibility of the person or entity providing those materials. Such materials do not necessarily reflect the opinion of BeMo. Neither BeMo nor its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, or successors have any responsibility or liability whatsoever to you, or any third party, for the content or accuracy of any third-party materials.
Errors, Inaccuracies and Omissions
Occasionally there may be information on our Website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Privacy
By submitting your personal information and using our Website, you consent to the collection, use, reproduction, hosting, transmission, and disclosure of any such user content submissions in compliance with our Privacy Policy, found at found at this LINK, as we deem necessary for use of the Website and provision of services.
By using this Website you are consenting to the use of cookies which allow a server to recall previous requests or registration and/or IP addresses to analyze website use patterns. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do, however, some areas of the Website may not function adequately. For more information on this automated information gathering practices, see our Privacy Policy, found at this LINK.
Third-Party Websites
For your convenience, this Website may provide links or pointers to third-party sites. We make no representations about any other websites that may be accessed from this Website. If you choose to access any such sites, you do so at your own risk. We have no control over the contents of any such third-party sites and accept no responsibility for such sites or for any loss or damage that may arise from your use of them. You are subject to any terms and conditions of such third-party sites.
Such links to third-party sites from the Website may include links to certain social media features that enable you to link or transmit on your own or using certain third-party websites, certain content from this Website. You may only use these features when they are provided by us and solely with respect to the content identified.
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the homepage. We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the Conditions of Use and User Submissions and Site Content Standards. You agree to cooperate with us in causing any unauthorized framing or linking to immediately stop.
Billing and Payment
Enrollment Fees
You agree to make full enrollment payment for programs in the amount(s) listed in our secure checkout page for each program or the custom order communication you receive via email. You must complete payment prior to commencing the program unless you participate in installment or subscription billing.
Installment Billing
If you select installment billing we will make the indicated number of charges to your credit card as reflected in the Secure Checkout page for each program. Failure to complete timely payment (or credit card payments being declined or disputed) may result in the discontinuation of services, additional charges and BeMo's cost to recover the unpaid charges including any legal costs that might be required to recover all unpaid charges. You authorize all such charges.
Subscriptions
Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or BeMo. cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting BeMo’s customer support team.
A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You shall provide BeMo with accurate and complete billing information including full name, address, state, zip code/postal code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize BeMo to charge all Subscription fees incurred through your account to any such payment instruments.
Subscription Tiers
BeMo may, at its sole discretion, offer a Subscription at different “Tiers”. If such Tiers are available the details for each will be identified on our Website. If you have signed up for a Subscription services with varying Tiers, once you reach your limit for a specific Tier, we will automatically upgrade your account to the next available Tier to avoid interruptions to the use of our Services. If you wish to downgrade an automatic Tier upgrade, you must contact us at info [at] bemoacademicconsulting.com
Should automatic billing fail to occur for any reason, BeMo will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
Fee Changes
BeMo in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
BeMo will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Free Trial Offer
BeMo may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").
You may be required to enter your billing information in order to sign up for the Free Trial.
If you do enter your billing information when signing up for the Free Trial, you will not be charged by BeMo until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, BeMo reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.
Money Back Guarantee
For details about our various money back guarantee programs, visit the page at this LINK.
Cancellation Policy
Please note that, regrettably, we will be unable to cancel any confirmed session(s) as all of our experts are practicing professionals. If you miss a schedule session you will still be charged for the full cost of the session and will not be eligible for a refund. However, you may reschedule your missed session using our rescheduling policy.
Rescheduling Policy
In the event that you would like to re-schedule a missed session, please note that any rescheduled sessions will incur a $100 administration fee on your account that must be paid before any subsequent sessions can be scheduled. This is an additional fee that must be paid to cover our cost of administration and rescheduling.
Refund Policy
Please note refunds are only issued if a request is made within 5 days of purchase date and only if services/products have not been utilized (minus any applicable cancellation and/or administration fees). Administration fees are 30% of total purchase price. All other late cancellation notices, and circumstances of partial cancelations, are processed as “BeMo credits”. The amount owed must be converted to BeMo credits if more than 5 days have passed since the date of purchase. Please note all digital product purchases (such as e-books, the Vault, CASPer simulations and video courses, and so forth) and all Silver tier programs are final and there are absolutely no refunds available for such products.
Service Ban
Anyone who deputes a justified BeMo charge, cancels a BeMo program, requests a refund, requests a satisfaction guarantee refund, or otherwise requests partial or full refund, or refuses to pay for installment plans, will be permanently banned from BeMo and its services for life. Such individuals shall never be allowed to benefit from any BeMo services or have any interaction with any BeMo affiliates, contractors, consultants or employees. This clause does not limit other remedies for non payment as outlined in the Terms of Service agreement and rather is an addition to the other remedies available to collect all due payments.
Promotional offers
Promotional offers are at the sole discretion of BeMo and can change at any time without notice. If a promotional offer includes an additional gift with purchase (e.g. Amazon gift card, discount, or additional products/services, etc.), the gift must be returned in its original format and unused in the event of a request for a refund. If the promo gift is used or not returned, there will be no refunds and the refund policy above does not apply. Additionally, all promotional offer gifts will only be distributed after you have had at least one sessions with us and have been satisfied. Acceptance and use of any promotional gift implies that you have been happy with our services and nullifies any 100% satisfaction guarantee claims.
Additional terms and conditions
Additional terms and conditions may be applicable to parts or features of this Website and are hereby incorporated by reference into these Terms and Conditions.
Geographic Restrictions
The owner of the Website is based in the province of Ontario in Canada. This Website is not intended for use in any jurisdiction where its use is not permitted. If you access the Website from outside Canada, you do so at your own risk and you are responsible for compliance with local laws of your jurisdiction.
Confidential Information
You acknowledge that all information of BeMo, its employees, contractors and its agents, that is not publicly available, including without limitation the non-public portions of the Website, the training video, PDF and other material, and all related documentation, all underlying ideas, algorithms, concepts, procedures, processes, principles, know-how, methods of operation, survey information, question sets, information about any preparation programs or simulation softwares (e.g. CASPer SIM, MMI SIM and InterviewProf), are the trade secrets, confidential information and proprietary information of BeMo and/or its licensors and agents (collectively referred to as “Confidential Information”). You agree that you will not use such Confidential Information for any purpose other than the permitted use as explicitly provided. You shall take all necessary efforts to protect and safeguard such Confidential Information and keep it confidential. Except as described in these Terms and Conditions, you agree not to use, duplicate, disclose or distribute any Confidential Information, directly or indirectly, to any unauthorized person without the prior written consent of BeMo.
Disclaimer of Warranties
YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
NEITHER BEMO NOR ITS PARENT, SUBSIDIARIES, AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS MAKE ANY WARRANTY, REPRESENTATION, OR ENDORSEMENT WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, SUITABILITY, ACCURACY, CURRENCY, OR AVAILABILITY OF THE WEBSITE OR ITS CONTENTS. WITHOUT LIMITING THE FOREGOING, NEITHER BEMO NOR ITS PARENT, SUBSIDIARIES, AFFILIATES OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS REPRESENT OR WARRANT THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES OR DATA AVAILABLE FOR DOWNLOADING FROM THE INTERNET OR THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR YOUR USE OF THE WEBSITE AND YOUR COMPUTER, INTERNET, AND DATA SECURITY. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY DENIAL-OF-SERVICE ATTACK, DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OVERLOADING, FLOODING, MAILBOMBING, OR CRASHING, VIRUSES, TROJAN HORSES, WORMS, LOGIC BOMBS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
Limitation on Liability
EXCEPT WHERE SUCH EXCLUSIONS ARE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCE WILL BEMO NOR ITS PARENT, SUBSIDIARIES, AFFILIATES OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR NEGLIGENCE, GROSS NEGLIGENCE, NEGLIGENT MISREPRESENTATION, FUNDAMENTAL BREACH, DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, BREACH OF PRIVACY, OR OTHERWISE, EVEN IF THE PARTY WAS ALLEGEDLY ADVISED OR HAD REASON TO KNOW, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OR RELIANCE ON, THE WEBSITE, ANY LINKED WEBSITES OR SUCH OTHER THIRD-PARTY WEBSITES, NOR ANY WEBSITE CONTENT, MATERIALS, POSTING, OR INFORMATION THEREON EVEN IF THE PARTY WAS ALLEGEDLY ADVISED OR HAD REASON TO KNOW.
Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless BeMo, its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms and Conditions or your use of the Website, including, but not limited to, your User Submissions, third-party sites, any use of the Website's content, services, and products other than as expressly authorized in these Terms and Conditions.
Legal fees
In the event that you breach this agreement or you omit your responsibility to fully pay for purchased services, including but not limited to charge disputes and missed installment payments, you agree to pay for full legal fees of BeMo Academic Consulting Inc. if legal action is required by BeMo.
Governing Law and Choice of Forum
The Website and these Terms and Conditions will be governed by and construed in accordance with the laws of the province of Ontario and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision, principle, or rule and notwithstanding your domicile, residence, or physical location.
Any action or proceeding arising out of or relating to this Website and under these Terms and Conditions will be instituted in the courts of the province of Ontario and/or the Federal Court of Canada, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such action or proceeding. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.
Waiver
No failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from these Terms and Conditions operates, or may be construed, as a waiver thereof; and no single or partial exercise of any right, remedy, power, or privilege hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.
Severability
If any term or provision of these Terms and Conditions is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of these Terms and Conditions or invalidate or render unenforceable such term or provision in any other jurisdiction.
Entire Agreement
The Terms and Conditions and our Privacy Policy constitute the sole and entire agreement between you and BeMo regarding the Website and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, regarding such subject matter.
Reporting and Contact
This Website is operated by BeMo Academic Consulting Inc.
Should you become aware of misuse of the Website including libelous or defamatory conduct, you must report it to BeMo at legal [at] bemoacademicconsulting.com.
All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to info [at] bemoacademicconsulting.com.
Last updated: Oct. 9, 2023