Current Positions @ BeMo Academic Consulting:

Customer Service Manager/Sales Representative Manager, Part-time to start and transition to full-time, Remote 

All applicants must be able to commute to the Greater Toronto Area (GTA) 20% of the time for in person meetings, even though the job is remote.

Are you the needle in a haystack?

Would you like to contribute to our mission of helping students who are genuinely interested in becoming outstanding future professionals, achieve their academic and career goals? 

Would you like to make sure no one is treated unfairly due to their unfamiliarity with the admissions process or due to cultural, racial or social status? 

Would you like to be part of a team that's shaping the future of admissions? 

Here’s a little bit about us:

You've probably never worked with anyone like us before. We're a dynamic team of practicing professionals, researchers, and scholars, with a passion to help students reach their academic and career goals. We often go above and beyond to deliver the best possible services we can to our students. We make sure we are highly knowledgable about the ever-changing landscape of admissions by studying and researching admissions trends. We take our own medicine and we are constantly training to keep our individual performance and the performance of our company exceptional.

We take our role very seriously and contribute to our company on a consistent basis. When things need to get done, we don't care what time of the day or day of the week it is, we get the job done. We know how to manage our time and competing demands. We are constantly looking for ways to improve our services and impact and we are not afraid to share our ideas and collaborate with our team members. We put our company and our missions first. This is not a "job" to us. This is a calling. Our passion for mentoring our students and making admissions fair and scientifically sound is what gets us up in the morning. Importantly, we understand that our company is only as great as its individual members. That's how we have become a leading academic consulting firm and that's why we are extremely selective about our team and only pick the very best to join us and we do everything we can to support them.

We'll be honest; working at BeMo isn't for everyone. If you are resistant to coaching because you believe you already know everything, if you are seeking a side job just to make a few bucks or to add another entry to your resume, if you normally don't pay much attention to detail, or if you are looking for a short-term gig with little impact and growth, then we're probably not right for you.

If you are extremely detail oriented, obsessed with delivering only the best service, have outstanding written and verbal communications skills, willing to learn more and implement new strategies, love to be a part of the team to change the future of admissions, and looking for a long-term mission with significant impact on society, then you need to apply. Now. 

What we offer:

  • Be a part of our fast growing, innovative and leading academic consulting firm.
  • Be part of a revolution. We are creating the next generation of admissions screening tools that are light years ahead at selecting best-suited candidates compared to traditional tools, while being fair to applicants.
  • Be part of a team of A-players. We only hire the brightest individuals with the highest caliber, character and courage.
  • Freedom to work from anywhere around the world. You never have to go to the "office". All of our services are provided online. We only need to meet for meetings and fun events within the Toronto area 20% of the time and you must be able to commute at your own expense. 
  • 24/7 support. We don't sleep. If you need our help, we'll be there for you because this means more than just a “job” to us.
  • Opportunity of stocks/shares in our fast growing company for exceptional team members that embody our core values.
  • Opportunity for growth, independent project development and career advancement
  • Make a huge difference in the lives of aspiring future professionals and contribute to our outstanding success rate
  • Full health, dental and life insurance benefits for full-time team members.
  • Generous vacation policy for full-time team members. 

Overview:

BeMo has an immediate need for a top caliber customer service/sales representative to provide exceptional services to our current students and educate prospective students about our products and services. The role also includes communicating with our consultants to make sure our students are receiving the best service possible. 

Roles & Responsibilities:

  • This role will start as a 20 hours per week during the probationary and training period with the goal of transitioning into full-time status for those who excel during our training phase within 6 months of employment.
  • Provide exceptional customer support to our current students via email, phone and live chat. 
  • Educate prospective students about our products and services via email, phone and live chat. 
  • Create and maintain detailed student records.
  • Create and maintain detailed record of student acquisition. 
  • Handle highly confidential documents with extreme care. 
  • Deliver company information to team members about upcoming changes, news/announcements via email and/or phone calls.
  • Perform web research for upcoming or existing projects and communicate the findings in a detailed and organized reports.
  • Continuously create and implement new strategies to improve our customer support and student acquisition. 

Preferred Qualifications & Education:

  • Minimum of a bachelor's degree in any field. Preferably a Master's or PhD in any field.  
  • Minimum of 2 years experience in either sales or customer service (preferably both). 
  • Must be a self-directed learner with the ability to systematically experiment to improves our customer service procedures. 
  • Extremely well versed with online research.
  • Comfortable with use of technology.
  • Must be proficient with the use of Microsoft Excel, PowerPoint, and seek and learn the use of new softwares to improve efficiency and record keeping. 

Requirements:

  • Must be able to commute to the GTA area 20% of the time for meetings and fun company events. 
  • Extremely detail-oriented and organized.
  • Highly coachable.
  • Fantastic rapport building skills with individuals of all walks of life. 
  • Task-based oriented instead of 9-5 attitude and willing to work some weekends and evenings based on demand.
  • Must have access to a quiet private room with a door that's noise and distraction free. 
  • Must have access to an ergonomic chair and desk.
  • Must have access to high speed and reliable Internet with minimum download speed of 10 Mbps.
  • Must have access to a headset for phone conversations. 
  • Ability to act independently with very little supervision and great work ethic.
  • Ability to manage multiple projects simultaneously and thrive in a fast-paced, deadline driven environment.
  • Proactive and self-motivated; ability to take initiative.
  • Ability to plan in advance and anticipate any possible setbacks.
  • Excellent verbal and written communication skills. 
  • Ability to handle sensitive information with the highest degree of integrity and confidentiality.
  • Ability to find anything on the web with ease.
  • Demonstrate a growth mindset (e.g., embrace latest technology, innovate methods/tools in digital marketing, etc.)
  • Extremely humble and eager to learn new skills.
  • Tech savvy. 
  • Adaptable to a continuously changing environment in a fast growing company. 
  • Must be looking for a long term position with a personal and professional growth mindset. 

How to apply:

Simple. Send us your cover letter indicating why you believe you will be an excellent match for this position along with your CV to [email protected]

Please quote job #23101 on the subject line of your email.

We won’t be able to individually respond to all applicants, but if we feel you’re a strong match, we will be in touch via email to schedule you for an interview. Thanks and we look forward to hearing from you!

Here's what our team members have to say about us:

Here's what our students have to say about us:

"I got accepted to UC Davis, Georgetown, UC Riverside (full scholarship - matriculating), Loma Linda, and UCLA. I’ve thus far recommended your site to anyone I meet."- Marysia

"Just wanted to drop you a line and let you know that I was accepted into all three schools (Queen's, Mac and U of T) but will be accepting U of T. Thanks again for all the help in the process [application review, CASPer prep & interview prep ] and I look forward to seeing you around campus / hospitals in the near future. Cheers," - Sameer

"I was accepted at NYMC and UMass Medical School, both of which had MMI interview format. I will be attending UMass in the fall. Both my mock interviews gave me really good preparation and the interviewers were wonderful! So I certainly owe a lot of credit to BeMo for helping me reach my goals :) I'd be happy to write a testimonial, etc. Thank you!" - Nate

"I was offered 9 interviews at UMass Worcester, UMass Baystate, Saint Louis, Wake Forest, Drexel, Eastern Virginia, South Florida, Quinnipiac, and New York Medical College. I went to all but NYMC. I was waitlisted at Drexel, Wake Forest, South Florida, and Quinnipiac. I declined Quinnipiac and Drexel. I was accepted at Saint Louis and Eastern Virginia. I have selected Eastern Virginia out of the two. I am still waiting to hear from Wake Forest and South Florida. I never thought I would have received so many interview invitations. I was ecstatic to be accepted at more than one school. I couldn't have done it without the BeMo team! Thank you all for making my dream come true!" - Mandolin

"My daughter said the BeMo MMI interview prep helped her during the real interview. She secured admission to UMKC's 6 year BA/MD program. She has decided to attend the program. Thanks once again for your help." - Maddie

"I was accepted to 5 out of 6! - F. Edward Herbert School of Medicine - University of Vermont College of Medicine - Cooper Medical School of Rowan University - Oakland University of William Beaumont School of Medicine - Rutgers Robert Wood Johnson Medical School." - Ada

"Thanks for checking in. Yes, the interviews went really well - I got into all the universities I interviewed at (Toronto, McMaster, and Northern)! :)" - Megan

"I have heard back and am excited to say I will be attending the University of Alberta next year! I am also waitlisted at the UofS. Thank you so much for all your interview help, it definitely provided some great insight and helped gauge my performance. I really felt a lot more confident on interview day knowing that I had professional practice. Thanks!" - Arum

Schedule Your FREE Initial Consultation Today!

Contact Us